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Southwest Airlines

Southwest Airlines

Ever wonder how Southwest Airlines optimizes aircraft, employees and 3,900 flights per day?

“The FICO Xpress Optimization Suite underlies some of the biggest, most expensive problems that we solve at the airline.”

- Rusty Burlingame, Senior Operations, Research Developer at Southwest Airlines

Meet Southwest Airlines

Southwest Airlines is a major U.S. airline and the world's largest low-cost carrier, headquartered in Dallas, Texas.

Southwest Airlines connects people to what’s important in their lives by carrying more than 100 million passengers a year to 93 domestic and international destinations. With the airline industry continually looking for new opportunities to grow incremental margin, Southwest selected FICO® Xpress Optimization to implement multiple optimization projects across the airline — from fuel purchasing and airplane provisioning to crew planning and ground operations — and the optimization team has more projects in the works.

Case Study